Ecosystem helped automation with overall accuracy
Increase in Service case FCR / FTFR
Reduced Infrastructure Cost
Gain in technician efficiency & turnaround time
Powered by Microsoft Dynamics 365, FIESA is a robust and intelligent field service software solution designed to streamline every aspect of field operations. FIESA automates work order management, technician scheduling, dispatching, and customer communication in real-time. With over 15 years of software craftsmanship, it is purpose-built to enhance workforce productivity, reduce operational costs, and improve service delivery in the field service industry.
AI & IoT-Enabled
WhatsApp Integration
Contract Management
Scheduling & Dispatching of Technicians
Customer & Technician App
Inventory Capabilities
Work Order & Asset Management
Analytics and Reporting
AI and IoT Enabled for Predictive Maintenance
WhatsApp Integration for quick updates
Concise and clear records of past issues resolved
Work Order & Asset Management
Enhanced Customer Experience
Seamless integration with Microsoft and third-party tools
System Driven Efficiency
Inventory Capabilities
Future-ready ecosystem
FIESA – Field Service Automation Software is designed with cross-platform capabilities, providing seamless access and functionality across desktops, tablets, and mobile devices. This flexibility empowers field service teams to efficiently manage work orders, track service requests, and access real-time information, improving service delivery and customer satisfaction.
With FIESA, your teams can benefit from automated scheduling, route optimization, real-time updates, and service workflow automation. A dedicated technician-only app ensures your field technicians stay connected, enhancing service efficiency and enabling real-time workforce management.
FIESA keeps your facilities management solutions in sync, driving operational efficiency and ensuring your teams can deliver top-tier service.
Computer-Aided Facility Management (CAFM) software empowers field service managers with a centralized, real-time dashboard view of all scheduled jobs, active work orders, and completed tasks. This integrated facility and field service management solution enhances visibility across assets, personnel, and workflows—enabling managers to make data-driven decisions, assign resources efficiently, and respond proactively to service issues.
Field service businesses often struggle with managing a dispersed workforce, maintaining on-time service delivery, and ensuring high levels of customer satisfaction. These challenges can hinder operational efficiency and service quality without the right tools in place.
FIESA brings endless power and flexibility. It can adapt to essential evolution to keep you ahead of your competition
FIESA system flow makes scheduling, tracking, and monitoring easier with incredible improvements in turnaround time and FCR/FTFR .
End-to-end process of asset acquisition, deployment, maintenance, and service to ensure optimal performance throughout its lifespan
FIESA has made our work order management more efficient. Now we do not rely on sticky notes on our desks and manage every aspect of field service without any glitches.
FIESA is an ideal software for small and medium-sized businesses. We could not only improve efficiency and TAT, but also expand our team of technicians.
We could automate job scheduling with the right technician based on their skills and tools. Everything got aligned and we saw a tremendous increase in customer satisfaction.
FIESA has made our work order management more efficient. Now we do not rely on sticky notes on our desks and manage every aspect of field service without any glitches.
FIESA is an ideal software for small and medium-sized businesses. We could not only improve efficiency and TAT, but also expand our team of technicians.
We could automate job scheduling with the right technician based on their skills and tools. Everything got aligned and we saw a tremendous increase in customer satisfaction.
Increase your First-Time Fix Rate by 48%
with FIESA – Field Service Automation Software
Call
+91 70285 99974
E-mail
contact@fiesa.app