Empowering Field Service Businesses with
a future-ready eco-system

0%

Ecosystem helped automation with overall accuracy

0%

Increase in Service case FCR / FTFR

0%

Reduced Infrastructure Cost

0%

Gain in technician efficiency & turnaround time

Why FIESA?

Powered by Microsoft Dynamics 365, FIESA is a robust and intelligent field service software solution designed to streamline every aspect of field operations. FIESA automates work order management, technician scheduling, dispatching, and customer communication in real-time. With over 15 years of software craftsmanship, it is purpose-built to enhance workforce productivity, reduce operational costs, and improve service delivery in the field service industry. 

Layer 1 of FIESA app interface

AI & IoT-Enabled

Layer 1 of FIESA app interface

WhatsApp Integration

Layer 1 of FIESA app interface

Contract Management

Layer 1 of FIESA app interface

Scheduling & Dispatching of Technicians

Layer 1 of FIESA app interface

Customer & Technician App​

Layer 1 of FIESA app interface

Inventory Capabilities

Layer 1 of FIESA app interface

Work Order & Asset Management

Layer 1 of FIESA app interface

Analytics and Reporting​

Layer 1 dark theme of FIESA app interface Layer 1 of FIESA app interface

AI and IoT Enabled for Predictive Maintenance

Layer 2 dark theme of FIESA app interface Layer 2 of FIESA app interface

WhatsApp Integration for quick updates

Layer 3 dark theme of FIESA app interface Layer 3 of FIESA app interface

Concise and clear records of past issues resolved

Layer 4 dark theme of FIESA app interface Layer 4 of FIESA app interface

Work Order & Asset Management

Layer 5 dark theme of FIESA app interface Layer 5 of FIESA app interface

Enhanced Customer Experience

Layer 6 dark theme of FIESA app interface Layer 6 of FIESA app interface

Seamless integration with Microsoft and third-party tools

Layer 7 of FIESA app interface Layer 7 dark theme of FIESA app interface

System Driven Efficiency

Layer 8 dark theme of FIESA app interface Layer 8 of FIESA app interface

Inventory Capabilities

Layer 9 dark theme of FIESA app interface Layer 9 of FIESA app interface

Future-ready ecosystem

How It Works?

FIESA app logo or branding asset Mobile flow interface of FIESA app

See FIESA in action with a complete walk-through!

Please verify reCAPTCHA to activate "Submit" button.

Cross-Platform Capability Enabled – FIESA

FIESA – Field Service Automation Software is designed with cross-platform capabilities, providing seamless access and functionality across desktops, tablets, and mobile devices. This flexibility empowers field service teams to efficiently manage work orders, track service requests, and access real-time information, improving service delivery and customer satisfaction.  

With FIESA, your teams can benefit from automated scheduling, route optimization, real-time updates, and service workflow automation. A dedicated technician-only app ensures your field technicians stay connected, enhancing service efficiency and enabling real-time workforce management. 

FIESA keeps your facilities management solutions in sync, driving operational efficiency and ensuring your teams can deliver top-tier service. 

Computer-Aided Facility Management (CAFM) software empowers field service managers with a centralized, real-time dashboard view of all scheduled jobs, active work orders, and completed tasks. This integrated facility and field service management solution enhances visibility across assets, personnel, and workflows—enabling managers to make data-driven decisions, assign resources efficiently, and respond proactively to service issues.  

Why Your Business Needs a Field Service Management Software?

Field service businesses often struggle with managing a dispersed workforce, maintaining on-time service delivery, and ensuring high levels of customer satisfaction. These challenges can hinder operational efficiency and service quality without the right tools in place.  

Here are some reasons that explain why you need an FSM software: 
  • Your current system lacks automation, AI integration, or IoT-enabled capabilities
  • Excessive time is wasted on manual paperwork and inefficient workflows
  • Difficulty in retrieving job history or customer records
  • Frequent missed deadlines, delays, or service disruptions
  • Technicians lack real-time access to job details and service history in the field

Flexibility

FIESA brings endless power and flexibility. It can adapt to essential evolution to keep you ahead of your competition

FIESA Flow

FIESA system flow makes scheduling, tracking, and monitoring easier with incredible improvements in turnaround time and FCR/FTFR .

Asset Life Cycle

End-to-end process of asset acquisition, deployment, maintenance, and service to ensure optimal performance throughout its lifespan

Hear What Our Users Say

Turn your technicians into
SUPER TECHNICIANS

Increase your First-Time Fix Rate by 48%
with FIESA – Field Service Automation Software 

Recent Blogs

×
Contact Us

Got questions?
We’d love to answer them

Please verify reCAPTCHA to activate "Submit" button.

  • Call
    +91 70285 99974

  • E-mail
    contact@fiesa.app